Note: Existing customers are advised to raise a support ticket via their Dashboard for a quick and prompt response.

Office hours:
9am-5pm Mon-Fri except public holidays.


How much is it to rent a desk for a day?

It will cost £25 for a desk space.

Barclays - Am I eligible for a referral?

The Barclays referral service is only for UK based limited companies. For individuals looking to open a personal account or a business account for a sole trader company, they will need to contact Barclays directly.

Barclays - What type of service will I get from Barclays?

Free business banking for 12 months - At the end of your free banking you will have a choice of 2 straightforward Price Plans. The flexibility to manage your account online, by phone, via the Barclays Mobile Banking app or in-branch.

Barclays - When can I expect a call back?

The referral is submitted across to Barclays, who will contact you within 48 hours.

Barclays - How do I arrange a meeting?

Barclays will arrange an appointment at a branch of your choice at a convenient time to open the business bank account. For customers who already bank with Barclays, they are able to process the account opening over the phone.

Barclays - How do I claim my cash-back?
If you successfully open a bank account through us (within 90 days of submission) you will need to email us:

  • Proof of bank account opening (e.g. letter)
  • Your Business name
  • Your new account number
  • Your new sort code

  • and will process your cash back within 30-75 days.
    What are the main services you provide?

    UK Company Formation and Registered Office Address for companies incorporated in England & Wales. A mail forwarding service of all letters from government departments and businesses. Desk space and meeting room rental via our sister company

    Full List Of Services

    How long does it take to register?

    Registration is instant.

    Are there any special offers?

    Please click here

    Can I see how you process my mail?

    No. This is partly a cost-saving and partly an anti-fraud measure. If you wish you can book a visit to our head office and meet us in person.

    How will my address look?

    ABC Limited
    International House
    XXX Cromwell Road
    London SW7 XXX

    How often do you forward letters?

    We forward letters up to 5 days a week.

    What ID docs do I have to provide?

    - A photo ID, such as a passport, driving license or identity card.
    - Proof of your address, such as a utility bill or bank statement.

    What are your Terms and Conditions?

    Terms & Conditions

    Can I receive parcels?

    Yes, but only at the City Of London address and if we are notified of each item in advance. There's an admin fee of £10 + VAT plus postage & packaging.

    How much do your services cost?

    See Service Fee Calculator

    Can you scan & email my letters instead of posting them?

    Scan & Email can be bought from your control panel in your account. It’s an add-on. It is not a substitute for posting your letters. We post all letters, which are not junk mail, to accounts in good standing.

    Which service do I need?

    If you want a Registered Office for a UK Limited Company, then the Registered Office Address service.

    If you’re a Company Director and want to stop your home address being purchasable from Companies House (and ending up on websites), then, the Director’s Service Address.

    For any other purpose, buy Business Address Setup and some Mail Forwarding Credits.

    How do I send my proof of ID and proof of address?

    You will need to upload your proof documents through your control panel.Login Here

    Can I pay over the phone?

    No. It’s actually easier for you to do it via the online registration form. Years ago, we found phone payments were cumbersome, long-winded and prone to error.

    I might be expecting returns from customers, is this OK?

    We charge £10 +VAT +Royal mail charges to forward parcels. If your items are small and light, like an A5 letter, then we’ll just post them to you First Class at no extra charge. But, otherwise, our service is not suitable as a returns address for an eBay seller. You should use your home address as the returns address. Just put a returns label inside your parcel.

    I dont see where to put in my Company Formation details?

    You should receive a second email from us confirming your Company Formation purchase. You can then submit your formation through your dashboard.

    Why cant I change my forwarding address online?

    This is an anti-fraud measure. We charge £10 + VAT for the change of forwarding address, email us proof of your new address and we'll do it for you.